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Guides and workflows / Reconnect a social account

Reconnect a social account

Overview

Refresh a disconnected or expired provider connection.

Before you start

  • You can manage provider OAuth.
  • The provider is configured.

Complete the workflow

  1. Go to Admin / Governance.
  2. Open Providers.
  3. Select the connection.
  4. Click Health check.
  5. Click Reconnect if OAuth is available.
  6. Click Refresh credentials if the credential can be refreshed.

Review the result

The connection should return to connected after authorization or refresh.

Troubleshooting

  • If Reconnect is disabled, the provider may need setup or permission.
  • If Writes are off, live posting remains unavailable.