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Incident Response

The OASIS incident workflow covers security, privacy, provider, deployment, job, and service events with evidence retained through resolution.

Reviewed September 15, 2026

Control details

1 · Detect

  • Application health, provider operations, background workers, delivery outcomes, authentication, and audit signals provide inputs for detection.

2 · Triage

  • The team validates the event, assigns severity and ownership, identifies affected services and tenants, and preserves relevant evidence.

3 · Contain

  • Available actions include credential revocation, session invalidation, integration suspension, job pause, access restriction, and deployment rollback.

4 · Notify

  • Notification scope and timing are based on verified impact, contractual commitments, applicable law, and available contact channels.

5 · Remediate

  • The team removes the cause, restores trusted service, verifies data and processing integrity, and monitors for recurrence.

6 · Postmortem

  • Material incidents receive a documented review of cause, timeline, response, impact, and corrective actions.